New Delhi (NVI): The Central Board of Indirect Taxes and Customs (CBIC) today launched e-Office application in over 500 CGST and custom offices all over India to automate internal file handling.
The e-Office application has been launched to help improve governance by automating the internal processes of handling files.
The application was launched remotely in the presence of over 800 senior officers of CBIC.
Chairman CBIC Sh. M Ajit Kumar & Board Members inaugurated eOffice Application for all CBIC formations across India through VideoConference with a vision of Paperless, Contactless and Faceless office to scale up transparency, efficiency & accountability ensuring #SocialDistancing pic.twitter.com/rVLWq2d9pE
— CBIC (@cbic_india) June 15, 2020
Over 50,000 officers and staff will use this application making CBIC one of the largest Government departments to automate its internal office procedures, an official release said.
The launch of e-Office marks a fundamental change in internal office procedures which is so far based on manual handling of files and paper movement, the Ministry of Finance said in a statement. The CBIC expects e-Office would complement its many other IT led reforms which are directly aimed at enhancing the ease of doing business for the trade and industry, it said.
The e-Office is a Mission Mode Project (MMP) under the National e-Governance of India.
This launch is one more measure taken by the CBIC in leveraging technology for providing a ‘Faceless, Contactless and Paperless’ indirect Tax administration.
The e-Office application is developed by the NIC and is supported by the Department of Administrative Reforms and Public Grievances (DARPG). E-Office aims to improve governance by automating the internal processes of handling files and taking decisions within Government.
The use of e-Office by the rank and file of the CGST and Customs officers in their day to day work would lead to speedier decision making, transparency, accountability, and positive impact on the environment by cutting down the use of paper and printing.
Of particular relevance in the present-day challenging situation arising due to COVID-19 is that e-Office would help avoid contact with physical files thereby preventing possible transmission of any virus, the Finance Ministry said.
Also, e-Office ensures enhanced security as no file or document can be altered or destroyed or backdated. An in-built monitoring mechanism would identify where the files are held up enabling quick disposal and faster decision making, it added.
