New Delhi (NVI): Amid the coronavirus outbreak and travel advisories issued by several countries, DGCA today advised the airlines to waive ticket cancellation and reschedule charges. The civil aviation regulator has also asked airlines to look at providing any other incentive.
In a statement, the DGCA said that at this time aviation industry is facing serious challenges as the flights are being curtailed, cancelled and disrupted almost on a daily basis in the view of the unfolding severe impact of COVID-19.
The passengers are also facing the brunt as their travel plans are also getting hit and disturbed, the aviation regulator said in a circular adding, “It would be appropriate if airlines support their passengers in this tough time by waiving off cancellation, reschedule charges or by providing any other incentive.”
“In light of hardship faced by passengers, airlines may like to consider and take an appropriate call, accordingly,” the statement added.
