New Delhi (NVI): With the second wave of COVID spreading across rural India, state-wise call centres have been made operational to address problems that elders may be facing due to the pandemic.
These call centres can be reached by toll-free number 14567. All elders may be advised to use this facility, the Ministry of Social Justice said in a statement today.
The facility is already made operational in 5 major states of Uttar Pradesh, Madhya Pradesh, Rajasthan, Tamil Nadu and Karnataka. In Telangana, this facility has been working for more than a year, the statement said.
In order to address the problems of elders in the context of the ongoing COVID pandemic, the Ministry of Social Justice has started state-wise call centres in major states under the ELDERLINE project, it said.
Efforts are being made to make them functional in all states by end of May this year.
The ELDERLINE is a facility operationalised with the assistance of Tata Trusts and NSE foundation, the statement read.