New Delhi (NVI): Ministry of Railways has made an announcement to extend the time limit beyond six months and up to nine months from the date of the journey for cancellation of Passenger Reservation System (PRS) counter tickets.
It has also extended the time limit for refund of fare across reservation counters for the journey period March 21, 2020, to July 31, 2020, Ministry of Railways said in a statement.
However, the extension is applicable only for regular timetabled trains cancelled by Railways.
In case of ticket cancelled through 139 or through the official e-ticketing IRCTC website, the time limit for surrendering of such ticket for the above mentioned period across reservation counter is up to nine months from the date of journey.
Furthermore, after lapse of six months from the date of journey, many passengers may have deposited the tickets to the Claims Office of Zonal Railways through Ticket Deposit Receipt (TDR) or through general application along with original tickets, full refund of fare on such PRS counter tickets shall also be allowed for such passengers, Railways stated.
Earlier, the guidelines for cancellation of tickets and refund of fare in view of the COVID-19 situation were issued
As per instruction for trains cancelled by Indian Railways, relaxation has been given for submission of PRS counter tickets upto six months from the date of journey (instead of 3 days excluding day to journey) and in case the PRS counter tickets cancelled through 139 or through the website of IRCTC, refund across the counter upto six months from the date of journey.